Special for Tribal Net Newsletter Distribution
ICWA Case Tracking — $50 per Month for 6 months (50% Discount starting 1/2027)
The Face-to-Face Case Management System has supported multiple Tribal communities for more than 10 years, including successful implementation across more than 50 remote villages in Alaska.
Our dedicated ICWA functionality provides case-tracking capabilities, including:
- Tracking ICWA inquiries and notifications
- Secure document attachment and management
- Case Notes
- Service plans
- ICWA BIA reporting
- Basic Reporting (case assignment by staff, Case Note Reports by Date Range)
The system is hosted securely on Amazon Web Services (AWS), providing a reliable and secure environment for your organization. ICWA Case Managers can securely access the system from any location, enabling efficient data access regardless of geographic location.
Winner: 2019 AWS City on a Cloud “Sustainability and Equity Award”
Where we navigate Process, Practice and Technology for Human Service Delivery.
Face-to-Face Integrated Technologies (F2F) consulting services launched from the premise that there is both art and science in human service delivery. The direct practice experience of Face-to-Face Staff is one of the key factors that sets us apart from other technical assistance teams. Each Face-to-Face Team member has years of cross-agency experience working in Child Welfare, Mental Health, SACWIS, Accreditation Organizations and Non-Profit agencies. When we are invited to meet with your team, we bring our working knowledge of best process and practice standards to the table.
To ensure our customers reach their goals, we combine our human service delivery practice knowledge with your knowledge of your agency practice and service delivery. Together, we will address the agency needs that you identify in process development, practice improvement, continuous quality improvement (CQI), outcome measurement definition, implementation strategy design and training.
View our Baseline Human Service Delivery Process Flowchart
Recent feedback from our Satisfaction Surveys
“This was a lot of work, but it was exactly what we needed. Thank you!”
“The documentation of our process model will have an impact on our service delivery to the community for years to come”
“Your Team knows Child Welfare, the Facilitators were Excellent.”
